We are aware of a new scam which is being used to try to obtain people’s bank card details. People have reported being sent a text message saying they have been pinged by NHS Test and Trace. The text messages then asks them to go to a website and enter personal information, including their card details to pay for a PCR test kit.
The NHS will not ask you to pay for a PCR test, these are provided free of charge. You can book a free PCR test here.
The NHS will never ask you to enter your card number or your bank details onto our websites. We will not ask you to send this information by text message or tell us it over the phone.
This is a fake website which has been designed to look like an official NHS site. NHS websites all end in nhs.uk – fake sites may show nhs.com or nhs.co.uk
If you are sent this message, do not enter any details into this website. Click here for more information about COVID-19 online and offline scams
If you’ve been affected by a scam, you can get free, confidential help from Victim Support. Their support line is open 24 hours a day, every day of the year. You can call them free on 0808 168 9111. You can also email Victim Support.
If you’re elderly, or concerned about an older person, you can get free, confidential advice about scams from Age UK. Their advice lines are open from 8am to 7pm, every day of the year.
You can call Age UK for free on 0800 678 1602 or contact Age UK online. You can also find Age UK services in your area if you’d like to talk to someone in person.